Senior UX Researcher

PT.Tokopedia
Kota Administrasi Jakarta Selatan, Indonesia
Industri :
Internet
Posisi yang dibuka: 0
Total seluruh posisi: 33
Posted : 01 November 2021 00:00 WIB tutup - 31/12/2021 00:00 WIB
Spesialisasi : Teknologi Informatika
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Jenjang : Sarjana/S1
Program Studi :
  • Desain produk / product design
  • Sistem informasi / information system
  • Passion for insights. You have the high enthusiasm to run primary data collection and analysis by empathically talking to users, formulating surveys, and other methods. As a senior researcher, at least 3 years of experience in product, UX, or market research is a must.
  • Skills in building behavioral models/frameworks are highly appreciated.
  • Ability to communicate effectively in English (both written and oral).
  • Ability to work in teams and independently. You will receive full mentorship and coaching from your lead and other researchers to ensure your research input, process, and output have a high quality.
Level Masuk : Senior Level
Penempatan : -
Tipe Pekerjaan : Penuh Waktu
Deskripsi Pekerjaan :
  • You play a critical role in helping many teams with research. As a senior researcher, you will pour your problem-solving skills into research.
  • You’re going to lead research initiatives to collect insights into user behavior. You will explore both UX research (to understand users’ experience in using a product) and market research (to understand the market landscape for a certain product or brand). You'll also be expected to run product research, mainly through competitive benchmarking.
  • As a senior, you're expected to formulate your research initiatives based on the team's and organization's needs.
  • You will employ various research methods ranging from surveys and in-depth interviews to usability testing and contextual study. Your creativity and critical thinking matter in this role because you have the opportunity to choose the best method to get valid and reliable insights for your research purpose.
  • You will synthesize data, develop conclusive and actionable insights in a report, and deliver product improvements suggestions based on your insights. You will also lead finding presentations and facilitate brainstorming sessions with other teams.
  • You collaborate closely with different teams in each project (mainly product, product design, business development, and marketing) to provide impactful insights for their decision-making process. You will also monitor how your insights are implemented in the product, design, or business development.
  • You understand the company strategies and direction and contribute by seeking relevant insights into user needs and market trends.
  • You will help nurture associate researchers based on your competencies
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