Concierge (Front Desk)
KPN CORP
Kota Administrasi Jakarta Selatan, Indonesia
Kota Administrasi Jakarta Selatan, Indonesia
Industri :
Agribisnis
Posisi yang dibuka: 9Agribisnis
Total seluruh posisi: 9
Posted : 13 November 2025 00:00 WIB
40 hari - 31/12/2025 00:00 WIB
Spesialisasi : Umum
* Able to communicate effectively and courteously with residents and guests/visitors who require assistance or information, either in person or via telephone.
* Maintain accurate knowledge of all residents and their respective unit locations.
* Uphold the company’s image by consistently providing friendly, prompt, and accurate service to residents.
* Assist and provide information or support to residents and guests/visitors according to their needs; if uncertain, refer the matter to the Supervisor, especially regarding facilities within the apartment.
* Receive and record residents’ complaints or repair requests, and forward them to the authorized department for follow-up.
* Receive and record all incoming documents, packages, and letters in the logbook, and promptly deliver them to the intended recipients.
* Welcome and screen all visitors, including Property Management employees, vendors, and contractors entering the premises.
* Be familiar with and able to explain the apartment’s rules and regulations to residents and guests.
* Maintain a professional attitude with a clean, neat, and proper appearance, using polite and respectful language at all times. Be friendly and approachable to all residents and visitors seeking assistance or information.
* Follow the Standard Operating Procedures (SOP) and quality service standards set by Management in handling guests, telephone calls, correspondence, messages, and information.
* Collaborate effectively with other departments to support the overall operations of Property Management.
* Perform any special assignments or additional duties as directed by the immediate supervisor.
.
* Maintain accurate knowledge of all residents and their respective unit locations.
* Uphold the company’s image by consistently providing friendly, prompt, and accurate service to residents.
* Assist and provide information or support to residents and guests/visitors according to their needs; if uncertain, refer the matter to the Supervisor, especially regarding facilities within the apartment.
* Receive and record residents’ complaints or repair requests, and forward them to the authorized department for follow-up.
* Receive and record all incoming documents, packages, and letters in the logbook, and promptly deliver them to the intended recipients.
* Welcome and screen all visitors, including Property Management employees, vendors, and contractors entering the premises.
* Be familiar with and able to explain the apartment’s rules and regulations to residents and guests.
* Maintain a professional attitude with a clean, neat, and proper appearance, using polite and respectful language at all times. Be friendly and approachable to all residents and visitors seeking assistance or information.
* Follow the Standard Operating Procedures (SOP) and quality service standards set by Management in handling guests, telephone calls, correspondence, messages, and information.
* Collaborate effectively with other departments to support the overall operations of Property Management.
* Perform any special assignments or additional duties as directed by the immediate supervisor.
.
* Diploma (D3) or Bachelor’s Degree (S1) in any major, preferably in Communication or Hospitality.
* Able to communicate in English (passive proficiency).
* Proficient in operating Microsoft Office applications.
* Able to communicate in English (passive proficiency).
* Proficient in operating Microsoft Office applications.
| Jenjang | : | Sarjana/S1 |
| Program Studi | : | Semua Jurusan |
* Able to communicate in English (passive proficiency).
* Proficient in operating Microsoft Office applications.
| Level Masuk | : | Entry Level |
| Jumlah | : | 1 orang |
| Penempatan | : | Central Jakarta |
| Tipe Pekerjaan | : | Penuh Waktu |
| Deskripsi Pekerjaan | : | * Able to communicate effectively and courteously with residents and guests/visitors who require assistance or information, either in person or via telephone. * Maintain accurate knowledge of all residents and their respective unit locations. * Uphold the company’s image by consistently providing friendly, prompt, and accurate service to residents. * Assist and provide information or support to residents and guests/visitors according to their needs; if uncertain, refer the matter to the Supervisor, especially regarding facilities within the apartment. * Receive and record residents’ complaints or repair requests, and forward them to the authorized department for follow-up. * Receive and record all incoming documents, packages, and letters in the logbook, and promptly deliver them to the intended recipients. * Welcome and screen all visitors, including Property Management employees, vendors, and contractors entering the premises. * Be familiar with and able to explain the apartment’s rules and regulations to residents and guests. * Maintain a professional attitude with a clean, neat, and proper appearance, using polite and respectful language at all times. Be friendly and approachable to all residents and visitors seeking assistance or information. * Follow the Standard Operating Procedures (SOP) and quality service standards set by Management in handling guests, telephone calls, correspondence, messages, and information. * Collaborate effectively with other departments to support the overall operations of Property Management. * Perform any special assignments or additional duties as directed by the immediate supervisor. |
Ditulis Oleh MarioCiputra
Dilihat 30 kali
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