Customer Support

ATI Business Group
Kota Jakarta Pusat, Indonesia
Industri :
Travel
Posisi yang dibuka: 0
Total seluruh posisi: 2
Posted : 12 June 2024 00:00 WIB tutup - 01/08/2024 00:00 WIB
Spesialisasi : Penerbangan
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1200 employees providing services to our clients across the globe..
ATI Business Group is looking for a Customer Support that could assist to solve customer’s queries. Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors and exercise of judgment within defined procedures, and practices to determine appropriate action. To succeed in this role, you should be organized, self-motivated, and empathetic, with excellent communication and persuasive speaking skills.
Jenjang : Sarjana/S1
Program Studi : Semua Jurusan
  • Fluent communication skills in English (both written & spoken)
  • Must have 2-3 years of experience in customer service (B2B or B2C) or call center
  • Excellent analytical and numerical skills
Penempatan : Jakarta, BSD
Tipe Pekerjaan : Penuh Waktu
Deskripsi Pekerjaan :
  • Assisting the customers with answering inquiries or using the client’s tools
  • Carefully follow instructions and pre-established guidelines to perform assigned tasks
  • Ensure that all work is processed according to the team’s minimum standard
  • Report any issues or system limitations to the direct supervisor.
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