Industry Customer Service ( Mandarin Speaker)

Swancity Indonesia
Kota Administrasi Jakarta Selatan, Indonesia
Industri :
Properti
Posisi yang dibuka: 0
Total seluruh posisi: 6
Posted : 31 March 2021 00:00 WIB tutup - 01/05/2021 00:00 WIB
Spesialisasi : Properti

WHO WE ARE

SwanCity is a leading developer focused on delivering quality communities and building communities across Southeast Asia. Headquartered in Singapore, SwanCity creates smart, sustainable luxury living spaces that perfectly blend work-live-play.



We Build Better

We deliver excellence across our portfolio – from villas, townhouses to high-rise apartments. Our upcoming capstone projects: SwanBay and SwanPark in Vietnam, Lavon and Daisan in Indonesia, will be the new standard bearers for our industry, offering a premium living experience with a thriving local community and strong investment upside. 


.
  • A Bachelor/Master Degree with a Minimum GPA of 3.0
  • Knowledge in Real Estate Development, Mixed-use Development, Urban-Planning, Township Building or Land Investment & Deals are preferred.
  • Able to adapt with a dynamic & diversity working environment.
  • Able to communicate min. with English both writing & speaking.
  • Ready to be place in Jakarta / Tangerang office.
Jenjang : Sarjana/S1
Program Studi : Semua Jurusan
Pengalaman : 5 Tahun
  • Candidate has experience as Customer Service in previous company , exposure in Estate Management will be advantage
  • Good interpersonal & communication skill
  • Able to building rapport with customers and be representative of the company
  • Mandatory to have fluent ability in Mandarin speaking & writing , if you have another languange proficiency will be advantage such as Japanese & Korean language
  • Willing to be located in Karawang ,West Java
Level Masuk : Middle Level
Jumlah : 1 orang
Penempatan : Karawang
Tipe Pekerjaan : Penuh Waktu
Gaji : Rp 6.000.000,00
Deskripsi Pekerjaan :
  • deal directly with customers either by telephone, electronically or face to face
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • organize workflow to meet customer timeframes
  • direct requests and unresolved issues to the designated resource
  • manage customers' accounts
  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken
  • prepare and distribute customer activity reports
  • maintain customer databases
  • manage administration
  • communicate and coordinate with internal departments
  • follow up on customer interactions
  • provide feedback on the efficiency of the customer service process
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Tutup
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