Lowongan Customer Loyalty Team - PT Aksi Visitama (TADA)

Posted : 01 March 2024 12:00 WIB 31 hari - 30/05/2024 23:00 WIB

Spesialisasi : Kehumasan

TADA (usetada.com) helps businesses to improve sustainability by retaining your customer better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, TADA is now present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

Min bachelor’s degree from reputable university
Min experience in Customer Services role

Jenjang	:	Sarjana/S1
Program Studi	:	Semua Jurusan

Possess good knowledge of administrative procedures
Customer service orientation, paying attention to details and accuracy
Able to multitask and stress tolerate
Open for working in shift (weekend and holidays)

Penempatan	:	-
Tipe Pekerjaan	:	Penuh Waktu
Deskripsi Pekerjaan	:	Provide support and advice directly to customers either by phone, emails, or face to face Process daily orders, forms, applications and requests Handle and resolve customer complaints

To handle incoming complaints from all channels (call ,email, and chat) and deliver quality customer satisfaction to encourage customer loyalty and engagement

Lamar

Customer Loyalty Team

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