Intern, Quality Management System (Jan-Jun/Jul-Dec'24)

Responsibilities:

• Compiles statistical data of Service Measurement results and writes narrative reports summarizing Quality Assurance findings

• Apply the knowledge, skills and analytical techniques to isolate and identify root causes of failures for service exceptions

• Monitor unusual occurrences and action-taken reports, report follow-up procedures, and report weekly, monthly and year-to-date comparisons

• Assists departments with the coordination of audit information, and recommends appropriate data-gathering mechanisms and procedures

• Reviews, tracks and communicates information regarding process variations and samples as required by standard quality assurance procedures

• Maintains updated and accurate records of all relevant communications, audits, corrective action plans, and effectiveness monitoring

• Support ISO and OHSAS compliance by participating in Internal Quality and HSE Audits and reviewing whether documented procedures are being followed

• Maintain database management for quality assurance

• Support team within QHSE or other departments in developing quality documents or form

• Control and maintain quality documents files, keep all quality documents in coordination with team

• Prepare and update master list of documents and forms every month, and also remove all obsolete documents and forms in the production

• Ensure that the document enrollment procedure is being followed

• In charge of receiving, distributing and recalling the files (procedure, work instruction, drawings and forms)

• Audit documents being used and ensure that all are enrolled to QHSE

• Audit files condition, both softcopy and hardcopy: Location, Revision Level, and Status

• Prepare ISO certification and renewal process

• Keep track on ISO certification validation

• Conduct Internal Audit for checking the implementation of management system (All ISO)

• Follow up closure of action items from external and internal audits

• Ensure that all ISO documents are controlled including the external documents

• Maintain and improve QMS implementation in work area

• Provide weekly monthly / weekly report to manager regarding to condition of management system, the result of Internal Audit

• Disseminate Quality Management Documents and Reports, which are already confirmed by Order Management Manager and respective Line Managers, to all respective parties within Internal Rolls-Royce Solutions Indonesia