Lowongan Customer Relation Staff - Tunas Rent - PT. Surya Sudeco

Posted : 29 July 2026 13:00 WIB 63 hari - 30/09/2026 23:00 WIB

Spesialisasi : Telekomunikasi

PT Tunas Rent, part of PT Tunas Ridean, is a mobility solutions provider offering short- and long-term vehicle rental services across Indonesia. Supported by an extensive automotive network, the company provides integrated services including digital fleet management, chauffeur services, and an international partnership with Hertz. Through its subsidiaries, the company also expands its business into vehicle auctions (Tunas Auction), facility services (Tunas Fast), and logistics (Tunas Logistics). These businesses are committed to enhancing operational efficiency and delivering comprehensive transportation solutions to customers..

Open to fresh graduates and experienced candidates
Proactive and eager to learn
Strong communication skills
Positive attitude and teamwork mindset
Adaptable and quick to learn
Willing to be assigned to any company location.

Jenjang	:	Sarjana/S1
Program Studi	:	Semua Jurusan
Pengalaman	:	1 Tahun
IPK	:	3

Minimum Diploma (D3) or Bachelor's Degree (S1) in any field.
Previous experience in Customer Service or Customer Relations is a plus.
Strong communication skills with a customer-oriented mindset.
Detail-oriented with good administrative and reporting skills.
Proficient in Microsoft Office, especially Excel.

Level Masuk	:	Entry Level
Jumlah	:	1 orang
Penempatan	:	Semarang
Tipe Pekerjaan	:	Magang
Deskripsi Pekerjaan	:	Handle customer inquiries, feedback, and complaints. Prepare Customer Satisfaction Index (CSI) and Voice of Customer (VOC) reports. Follow up with customers to ensure service satisfaction. Manage customer databases and administrative tasks. Coordinate with branches to resolve customer issues and concerns. Ensure customer service is delivered in accordance with company standards. Manage customer service channels, including call center and WhatsApp Business.

This position requires strong customer service and communication skills, as well as the ability to handle customer inquiries, feedback, and complaints professionally. The role involves coordinating with internal teams and branches to ensure customer concerns are resolved effectively and in a timely manner. Candidates should be customer-oriented, responsive, detail-oriented, and able to manage multiple customer requests in a fast-paced environment while maintaining the company's service standards.

Benefits

Competitive salary
Performance-based incentives
Health insurance and BPJS coverage
Customer service and communication skills development
Training and professional development opportunities
Career advancement opportunities in Customer Relations and Service
Opportunities to build strong customer and business networking
Supportive and collaborative work environment

Lamar

Customer Relation Staff - Tunas Rent

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