ALILA SCBD - DW FB Hostess

Alila SCBD in Jakarta is a haven of relaxation blended with contemporary style, catering to both young urbanites and top executives seeking a vibrant and modern retreat. Situated in the heart of Jakarta's Financial District, adjacent to the Indonesia Stock Exchange, the hotel offers an array of dining and entertainment options, as well as convenient access to prominent corporate offices, world-class shopping, and entertainment venues.

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.